Thema: Digital transformation

Icon Schwerpunkt Digitale Transformation

We not only accompany you in the transformation, but also raise the digital competence of the employees. So that new technologies are also used properly. Above all, monotonous manual tasks should be a thing of the past in your company. Digital transformation and thus automation leads to fewer errors and frees up resources for demanding work and targeted customer contact.
Raf Toté

10 tips for successful change management when implementing a CRM system

CRM implementations rarely fail because of the software, but because they aren’t led as a company-wide change process. The article condenses 10 change-management levers—from visible leadership sponsorship and early stakeholder involvement to consistent communication, handling resistance, and quick wins, all the way to long-term adoption through superadmins, continuous improvement, and regular CRM health checks.

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Raf Toté 29. April 2024
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