Thema: Organizational Development

Icon Schwerpunkt Organisationsentwicklung

We show you how to work successfully and healthily in your organization or remotely in practice by means of workshops and training sessions in your company.

Raf Toté

10 tips for successful change management when implementing a CRM system

CRM implementations rarely fail because of the software, but because they aren’t led as a company-wide change process. The article condenses 10 change-management levers—from visible leadership sponsorship and early stakeholder involvement to consistent communication, handling resistance, and quick wins, all the way to long-term adoption through superadmins, continuous improvement, and regular CRM health checks.

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